Frequently Asked Questions
For Home Owners & Condo Owners

Still have questions? Get in touch at Info@TowneProperties.com or call (513) 381-8696.

  • How do I register for an online account?

    Click on the button below to go to our HOA/COA Registration Page. If you run into any issues you can contact us at:

    Info@TowneProperties.com or call (513) 381-8696.

  • How do I make a payment online?

    To make a payment or view your ledger log into your online account by clicking on the button below. If you have issues logging in please contact us at: Info@TowneProperties.com or call (513) 381-8696.

  • Where do I access documents for a purchase/sale/refinance of my home or condo?

    Please contact HomewiseDocs to access documents needed for sale, purchase or refinance. These include Status of Assessment Letter / Seller Certificate / Condo Questionnaires.

  • Where do I access documents for my HOA/COA?

    Community documents may be available in the following places depending on your HOA/COA:

    • Your community website
    • In the Document folder in your online account
    • By contacting the district office that manages your association
  • How do I submit a project for architectural review?

    If you are making an exterior improvement to your home or condo you will need to get approval from your HOA/COA. To get information about the process please contact Towne Properties via your online account or by calling the district office that manages your HOA/COA.

  • How do I put in a work order?

    You can place a work order by logging into your online account and clicking on the Maintenance Request tab. Include accurate information for the work order to be reviewed.

  • How do I reserve a community room or clubhouse?

    Please get in touch with your HOA/COA manager under the Communication tab in your online account or contact the district office that manages your association.