The role of a property management partner is to make life easier: streamline operations, optimize efficiencies, and generally make sure everything is running smoothly. When operations get off track, take a step back to consider whether this is a simple bump in the road or a sign that it might be time to move on.…
Towne in the News
Aug
12
2024
Five benefits to having a professional management company working for your community Living in an HOA/COA community comes with many advantages, but volunteers serving on boards often find determining, managing, and enforcing their responsibilities to be challenging. Working with a professional HOA/COA management company can provide significant benefits and lessen the load of volunteer boards.…
Jul
30
2024
Planned communities with multiple governing bodies have many responsibilities to manage. The Homeowner’s Association Board, the management company, and the homeowner all play important roles in creating a vibrant, appealing, valuable community. Successful communities clearly define which tasks fall under the purview of each entity to ensure the highest quality living environment. In this article,…
May
03
2024
Luxury high rises are increasingly competing on more than just refined features and community amenities. Residents want and expect opulent experiences. It takes a more thoughtful mindset to deliver on these expectations. Offering personalized service and tailored attention requires a management team that has expertise in providing experiential amenities. Condo owner association (COA) boards will…
Feb
13
2024
Serving as a homeowner association (HOA) board member is a rewarding and meaningful way to give back to your community. You can engage with your neighbors at a deeper level and get to know people you may otherwise have never met. It’s also a consequential role that presents its share of challenges. HOA boards are…
Nov
01
2023
"In my second year at Harvard Business School, I was planning to return to Procter & Gamble's Advertising (Marketing) Department, where I had worked for eight months before going to business school. With that in mind, I bought a fixer-upper on Mt. Adams, then a declining neighborhood, which I nevertheless found charming, with the intention…
Nov
14
2022
We are proud to announce that our Founder and Chairman, Neil K. Bortz was awarded the 2022 Carl H. Lindner Award for Entrepreneurial and Civic Spirit Winner as part of the Deloitte Cincinnati 100. This prestigious award is presented annually to a business leader who personalities the leadership, business success, and civic involvement that was…
Aug
19
2022
Even with rules and regulations designed to maintain community harmony, homeowner associations (HOA) are not impervious to disputes between neighbors. A neighbor-to-neighbor disagreement doesn’t need to rise to the level of harassment or intimidation to create a headache for the association board. But by being proactive and prepared, board members can prevent relatively minor disagreements…
Jul
12
2022
Association managers can make life easier for a community’s board of directors — but hiring the right association manager can be challenging, even for well-established boards. Candidates who look good on paper don’t always have what it takes to deliver. Industry certifications, insurance, experience, and other baseline requirements are essential qualities every candidate should possess.…
Apr
29
2022
Being elected to a community’s board of directors is an honor — but one that can come with a steep learning curve. After the rush of the election is over, new board members need to set their sights on fulfilling their responsibilities. But what are the duties of an association board member? What does your…